[Episode 28] How HR Can Embrace and Accelerate Transforming and Scaling Companies

Ilenia Herrera Lutz, Global Director of Talent Acquisition at Duck Creek Technologies, discusses the critical role of HR in scaling and transforming companies. She highlights HR’s ability to adapt strategies, nurture resilient cultures, and act as a strategic partner during challenges like the COVID-19 pandemic and digital transformation.

Ilenia emphasizes how a strong employee experience drives innovation and attracts top talent while aligning capabilities with company goals. She also explores proactive HR leadership strategies, fostering shared vision among leaders, and evolving HR practices to sustain organizational growth.

“I am a strategic transformation enthusiast, and my specialty lies in joining teams that have experienced trauma, need better direction, and building or transforming functions or departments from the ground up.” - Ilenia Herrera Lutz

HR is a cornerstone of business transformation, driving internal innovation and shaping external impact. By elevating employee experience, cultivating resilient cultures, and partnering strategically with leadership, HR unlocks untapped potential across the organization. In today’s fast-paced markets, HR’s role is indispensable for scaling growth and sustaining a competitive edge.

Key Takeaways: 

• HR has evolved from traditional tasks to a strategic partner essential for business transformation.
• A strong employee experience drives innovation, talent retention, and a competitive edge.
• Proactive leadership and cross-department collaboration foster a unified culture and company success.
• Flexible, aligned HR policies help manage ongoing change effectively.
• Technology partnerships, clear communication, and data-driven strategies support HR-driven growth.