How Eastridge helped a global electronics distributor reduce overtime, meet demand through a robust staffing partnership
In logistics and distribution, spikes in demand happen frequently, and are typically due to seasonality or unexpected disruptions to the global supply chain.
For these reasons, one of the leading global distributors of electronics – who distributes thousands of different components on behalf of over 250 companies to sites all over the world – relies on contingent labor as part of its workforce strategy.
The company was facing significant staffing challenges, however, as the breadth and depth of distribution took a toll on the workforce. The company faced high turnover, performance issues and many open positions amidst its contingent labor pool. This resulted in a loss of productivity as well as increased overtime hours.
The company has partnered with Eastridge Workforce Solutions to provide contingent labor across three of its sites for a wide range of positions including picker/packers, shipping/receiving, forklift operators, cleaning technicians, computer assembly technicians, customer service, and inventory control.
“This is a very fast-paced and high-output organization. They need a partner that can be quick to pivot and take action on needed changes.”
Ron Boston, Branch Manager
Eastridge Workforce Solutions
Challenges: The Need to Enhance Contingent Labor Performance
In order to realize the full value of contingent labor, the company needed a staffing partner that understood its challenges and could quickly bring solutions to the table.
Solutions: Onsite supervision and tight staffing partnership
Eastridge worked with the client to bring onsite supervision across multiple sites and implemented a performance review and management program to bring performance accountability and improved results. These included:
Results
Through the partnership with Eastridge, the global electronics distributor has been able to fully realize the benefits of contingent labor as part of their workforce strategy. Eastridge’s partnership approach has allowed the client to get past constant troubleshooting and to strategize about how to fully enhance its operations. In the end, Eastridge delivered:
About Eastridge
Established in 1972, Eastridge Workforce Solutions is an employee-owned provider of full-service talent acquisition and management solutions for companies globally. Eastridge provides a full range of solutions including professional / technical and commercial staffing. We also provide workforce management solutions such as payrolling, recruitment process outsourcing, as well as managed service provider and vendor management systems programs. Our services are backed with the Eastridge Cloud, a proprietary technology that streamlines every step of workforce management. Eastridge proudly helps over 20,000 associates find jobs annually across the globe.