How a Global Diagnostics Manufacturer Scaled Strategically with Eastridge
A global medical diagnostics manufacturer traditionally used a seasonal hiring model—scaling up in Q3 and reducing headcount in Q1. But after landing a significant government contract, demand for diagnostic kits surged. The company needed a constant flow of qualified workers, but had no clear forecast or workforce plan to meet the shifting volume.
Hiring in small batches caused delays and inefficiencies. On top of that, working with two separate staffing firms created inconsistencies in workforce quality, communication, and visibility—hurting operations further.
Eastridge took a high-touch, data-backed approach that allowed the client to maintain flexibility without sacrificing performance.
After assessing the client's hiring model, Eastridge proposed a more structured ramp-up strategy. By embedding on-site support and increasing communication with leadership, Eastridge helped forecast labor needs and proactively manage headcount based on real-time production requirements.
With stronger results and better workforce continuity, Eastridge eventually assumed 100% of staffing responsibilities—replacing the competing agency and improving efficiency across the board.
“They needed a partner who could respond quickly—but with strategy behind the speed,” says Crystal Bessette-Castro, Director of Industrial Staffing at Eastridge.
At its peak, the client scaled to 130 employees. When production slowed, they needed to reduce headcount by 79—but Eastridge didn’t just offboard. Instead, it redeployed many workers to other clients, helping minimize the impact on people and brand reputation.
With Eastridge’s support, the client now uses a scalable, demand-responsive staffing model that flexes with production needs—without operational disruptions.
Eastridge operates as a consultative partner—not just a staffing vendor. Through strategic planning, real-time data, and engagement programs, Eastridge has helped the client transform from reactive hiring to a proactive workforce model.
Today, Eastridge is embedded as an extension of the client’s HR and operations team, ensuring agility and continuity in a complex, fast-changing production environment.